Frequently Asked Questions
Everything you need to know about KASH Beauty products, shipping, and more.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your order ships, you will receive a second email containing your tracking number to monitor your package's journey.
Are KASH Beauty products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.
How long does international shipping take?
International orders typically arrive within 7-14 business days depending on the destination country and local customs processing times.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, we cannot accept returns on cosmetics that have been opened or tested.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I find the right shade for my skin tone?
Each product page features a detailed shade guide and swatch photos on various skin tones. If you are still unsure, you can contact our beauty experts via live chat for a personalized recommendation.